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Customer Care Representatives
600 E Las Colinas Blvd., STE. 1650 , STE. 2000 Irving, TX 75039 US
Job Description
Pay Range: $16 - $20hr. depending on exp., location, and training
Schedule: Monday - Friday; standard operating hours (100% in office)
Summary: In this key role, you’ll manage inbound calls, handle administrative tasks, work with invoicing issues, and provide exceptional customer service. Your focus will be on prompt, courteous support and efficient issue resolution.
Key Responsibilities:
- Answer and manage customer inquiries across multiple programs.
- Provide first-level support and resolve complaints effectively.
- Collaborate with internal teams for issue resolution.
- Track performance metrics and adhere to call center duties.
- Maintain high standards of accuracy and organization.
- High School diploma or GED.
- Minimum 2 years of customer service and administrative experience.
- Strong organizational skills and attention to detail and attendance.
- Proficiency in MS Office, Google Chrome, CRM, and Financial Systems.
- Excellent communication skills; Spanish proficiency is a plus.
- Ability to work remotely during severe weather conditions.
- Reliable transportation to and from work.
Join us to be a part of a dynamic team where your skills and contributions make a difference. Apply Now at www.hireupss.com
INDHP
Job Requirements
Additional Information
Career Expert
Kristy Holman
Branch Manager
Meet Kristy, our Branch Manager on the North TX team! A proud Texas A&M graduate, Kristy brings over 12 years of staffing expertise to the table. Over the past year and a half, she’s excelled in professional account management and sales, focusing on Engineering, Oil & Gas, and Operations roles, ensuring top talent placements across multiple sectors. Previously a Regional Operations Manager, Kristy led seven branch offices, winning Branch Manager of the Year and transforming the DFW region into the top-billing region in 2021. She joined Hire Up to expand the North TX market, with goals of future growth. Outside the office, Kristy enjoys traveling, relaxing with some easy jazz and/or country music, and spending quality time with her family.
If you’re seeking exceptional talent to drive your organization forward in any business sector, please reach out—Kristy is here to help!