Search Jobs
IT Support Technician
10550 S Sam Houston Pkwy W Houston, TX 77071 US
Job Description
Hire Up Staffing is excited to partner with a reputable company in the Missouri City area to find a talented IT Support Technician to join their team immediately! This is a fantastic opportunity to become part of a dynamic organization and contribute to its continued growth.
Position: IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Key Responsibilities:
- Serve as the initial point of contact for IT support across the organization.
- Install, configure, and maintain software and hardware components, replacing or repairing as needed.
- Diagnose and troubleshoot software and hardware issues effectively.
- Provide technical support for employees facing computer or network challenges.
- Maintain and regularly update technical documentation.
- Test new hardware and software prior to full deployment.
- Assist with technical difficulties via call-ins or live chat.
- Support staff with hardware and software troubleshooting.
- Maintain and oversee the security, privacy, and proper functioning of business computer systems and technologies.
- Keep records of repairs, fixes, and maintenance schedules.
- Identify and report computer shortages, submitting requests for approval.
- Collaborate with other IT Technicians on hardware installations and troubleshooting.
- Respond to IT-related inquiries and ensure malware protection to prevent viruses or hacking.
- Diagnose and troubleshoot hardware, software, and operational issues.
- Work both independently and within a team environment.
Qualifications:
- Bachelor's degree in computer science, engineering, or a related field (preferred).
- 2-5 years of IT experience or experience in a similar role.
- Proficiency in troubleshooting systems and resolving technical issues.
- Skilled in database programming and software installation.
- Proficient in MS Windows, Word, Excel, and PowerPoint.
- Strong written and oral communication skills.
- Familiarity with a wide range of software and hardware.
- Willingness to travel to other locations when needed.
- Ability to work independently and within a team.
Physical Demands:
- Ability to bend, lift up to 15 lbs, twist, reach, stretch, push, and pull for up to 15% of the time.
- Frequent standing, walking, and climbing.
- Move, transport, install, or remove equipment weighing at least 50 lbs.
If you are interested in the IT Support Technician position, please apply ASAP!
Additional Information
Career Expert
Ashley Lafleur
Account Manager
Ashley is an accomplished Account Manager at Hire Up's Houston branch, bringing over a decade of specialized experience in staffing and recruitment across industries such as healthcare, engineering, information technology, and executive placements. An LSU alumna, Ashley combines her expertise in human resources, recruiting, management, and business development with a genuine passion for helping those she connects with succeed. Currently, her focus includes expanding the regional healthcare division and supporting growth across all sectors. Ashley values the exceptional team and dynamic culture at Hire Up, where she is excited to contribute to the company’s ongoing success. Outside of work, Ashley treasures time spent with family and friends, focusing on building meaningful relationships and guiding her children to become productive members of society. She takes pride in cultivating long-term relationships both personally and professionally.