Administrative Customer Service Representative

Fresno, CA 93710

Job ID: 6514 Industry: Administrative Assistant

Hire Up Staffing is recruiting for a Administrative Customer Service Representative for our Fresno client!

This is a temp to hire opportunity paying $12 to $14 per hour, based on experience,  

The ideal candidate with have experience having worked in a Sales Department taking customer orders, complaints, RMA' s and having dealt with purchasing agents.

Experience working at an irrigation company in the sales or customer service department  is a plus!

General Summary

Maintains and enhances customer relationship by: responding to inquiries, providing information and price quotes, responding to requests, resolving problems. Receives and processes incoming orders for goods and services. Sends, receives and processes Return Material Authorization (RMA).

Some Responsibilities
  • Opens customer accounts by recording account information in ERP system, after Controller approval.
  • Maintains customer records by updating account information in ERP system.
  • Verifies customer and order information for correctness, checking it against previously obtained information as necessary.
  • Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enters this information into the ERP.
  • Informs customers by Order Acknowledge (OA), transmitted by E-mail or fax of order information, such as: item number, description, quantity, unit prices, shipping cost and dates, and any anticipated delays.
  • Receives and responds to customer complaints.
  • Files electronic and hard copies of orders received, or posts orders on records.
  • Prepares shipping documents and contracts.
  • Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.

If you are interested and qualified for this position - Please email your resume to: gina@hireupss.com

 

INDHP
Partnering with a professional recruiter increases your chances at being exposed to the most competitive positions out there today and helps build your career in the right direction. The recruiters can give you advise on your interviewing, resume tips and help provide feedback on companies that you're applying to on your own. And there's no cost to you!

We look forward to helping you!

Gina Ireland
Recruiting Manager

Gina is a Fresno native who graduated from Fresno State with a Bachelor of Arts in Journalism. Most of her professional recruiting experience was obtained while she lived and worked in Southern California as a Legal Staffing Recruiter for law offices. This is where she realized being a recruiter was the career for her. The satisfaction of making the “perfect match” for both the candidate and the client is what appeals to her and keeps Gina pushing forward to ensure happiness and success for both the client and the candidate.


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