Customer Service Lead - Food Processer
Fresno, CA 93631
Hire Up Staffing Services is leading the recruitment efforts for a huge food processor in the Fresno area, as they look to add top talent to their Customer Service Department.
This position is responsible for handling assigned customer accounts within the export and domestic bulk sales department, and meeting their requirements. They are looking for a qualified Customer Service Lead to audit the work of the other 5 CSR' s that work in this department. This individual will report to the Director of Customer Service and be responsible for overseeing a department that generates over $10 million in sales a week.
This Customer Service Lead position is a full time job position located in our clients corporate office, in the North Fresno area. Pay range is around $20 to $25 an hour, based on experience. Position includes a generous benefits package and a very positive working environment.
As a Customer Service Lead, you will:
- Be responsible for supplying customer service to geographical markets and individual customer accounts.
- Manage orders and resolve all Customers requirements, issues and questions.
- Be Responsible for receiving and reviewing the customer’ s orders, processing them through production clearance and entering them in the QAD sales order system.
- Prepare and enter customer master contracts in QAD and forward contract confirmations to customers.
To be considered you must have:
- Excellent verbal and written communication skills.
- Microsoft word and excel knowledge at an Advanced level.
- A math and/or accounting expertise.
- Minimum AA degree preferred
- 5+ years of prior experience working for a major food manufacturer or farm services company is required, ideally someone who worked as a Customer Service Supervisor, Manager or Director.
If this sounds like you, please submit your resume on our website for this job posting and feel free to apply to any other positions that you feel that you are qualified for.
Rhonda Gipson is a Recruiter with Hire Up and she' ll review your resume for this position, along with any other positions that you apply for.
Branch Manager - Fresno
With upwards of 15 years of diverse work experience in the Fresno and Kings County areas, Rhonda Gipson joins Hire Up Staffing to share her skills with clients and employees alike. She contributes a strong agricultural and dairy farming background, in combination with financial and banking experience. Her motivation is driven by committed support to our clients and employees, providing the tools and services to ensure success in their business relationships.