720 S. Stockton Ave. Ripon, CA 95366 US
Pay Rate - $20.00
Hours: 7AM - 4PM Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Executive Account Manager
Meet Whitney, our Executive Account Manager on the Central CA team! Whitney has been working in staffing and recruiting for years and has worked in various positions such as administration, human resources, and as a recruiter. Whitney loves working at Hire Up because she enjoys connecting with people and making a difference in other people's lives! She was also drawn to Hire Up because she felt so many of her views and goals lined up perfectly with ours! When Whitney is not in the office you can find her wine tasting, at the spa, or trying out new foods.