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CSR

Ripon, CA 95366

Posted: 01/18/2024 Category: Customer Service Representative Job Number: 36802 Approx. Rate per Hour (negotiable): 20.00 Branch: Modesto Office Industry: Administrative

Job Description

We are hiring a Customer Service Representative in the Central Valley! 

  Pay Rate - $20.00
Hours: 7AM - 4PM
  Customer Service Representative Responsibilities:  
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Requirements:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
#CB #ZR
 

Additional Information

Partnering with a professional recruiter increases your chances at being exposed to the most competitive positions out there today and helps build your career in the right direction. The recruiters can give you advice on your interviewing, resume tips and help provide feedback on companies that you're applying to on your own. And there's no cost to you!

We look forward to helping you!

Career Expert

Whitney Cole
Executive Account Manager

Meet Whitney, our Executive Account Manager on the Central CA team! Whitney has been working in staffing and recruiting for years and has worked in various positions such as administration, human resources, and as a recruiter. Whitney loves working at Hire Up because she enjoys connecting with people and making a difference in other people's lives! She was also drawn to Hire Up because she felt so many of her views and goals lined up perfectly with ours! When Whitney is not in the office you can find her wine tasting, at the spa, or trying out new foods.

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