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Collections Specialist (Contract)
1922 Martin Luther King Jr Dr Temple, TX 76504 US
Job Description
Hours M-F 8am-5pm
Wage: low $20-$22
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
- Manage large volume of accounts receivable customers and collect all open past due invoices
- Process Credit Card Payments via Sales Force
- Reconcile unapplied cash and open credit memos
- Work closely with the commercial team to confirm timely collection of past due invoices
- Critical thinking and ability to quickly identify negative payment patterns to credit team for account reviews.
- Mentor junior staff
- Upload customer invoices to payment portals for invoice processing
- Must know Excel to include pivot tables and VLOOKUP
- Monitor and track Advance Invoices and Payments for prepaid customers
Requirements
- The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
- Strong communication, problem solving, and analytical skills required.
- Ability to work independently and to adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel & Word.
- Experience in a manufacturing environment is preferred.
- Must have attention to detail with an eye for accuracy.
- Creative, professional, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.