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Counter Sales and Service Associate
2915 Pasadena Blvd Pasadena, TX 77503 US
Job Description
Hire Up is seeking a dynamic and customer-focused Counter Sales Representative to join our client in SW Houston!
This role involves direct interaction with customers to identify their needs, process orders, and provide outstanding service. The ideal candidate will have a strong sales acumen, technical aptitude, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Provide hands-on, face-to-face assistance to customers, identifying their product needs and recommending appropriate solutions.
- Process quotes and purchase orders, ensuring accuracy and timely follow-up.
- Collaborate with the Store Manager on various operational aspects, including sales, inventory, shipping/receiving, signage, displays, and equipment maintenance.
- Expand sales opportunities with existing customers while cultivating new accounts.
- Identify and report new applications, market trends, competitor activities, and marketing strategies to management.
Skills Required:
- Professional sales, customer service, and communication skills.
- Ability to recognize sales opportunities beyond the customer’s stated requirements.
- Proficiency in reading, analyzing, and interpreting technical documents and specifications.
- Strong business correspondence skills for effective communication with customers and the sales team.
- Technical aptitude to understand and explain product applications.
Qualifications:
- Strong customer service skills with a focus on delivering an exceptional customer experience.
- Excellent communication and interpersonal abilities.
- Positive attitude and ability to work effectively in a team environment.
- Basic knowledge of industrial products and components (preferred).
- Attention to detail and strong organizational skills.
- Proficiency in Microsoft 365, including Outlook, and familiarity with Salesforce.
- Experience with Epicor Prophet 21 software is a plus.
- Prior sales experience is preferred.
INDHP
Additional Information
Career Expert
Nicole DeShong
Branch Manager
Nicole has always had a passion for helping others, and she initially thought her career path would lead her into social services. However, she soon discovered that her true calling was in guiding people toward career opportunities and supporting them through the job search process. Today, Nicole excels in helping individuals navigate the complexities of their career journeys.
One of her proudest professional achievements is the growth she’s experienced throughout her career. Starting in entry-level roles and learning the ins and outs of various positions has allowed her to take on increasing responsibilities and succeed in management roles across multiple companies. Nicole is particularly passionate about building and mentoring teams, and she thrives on teaching others the industry from the ground up.
At Hire Up Staffing, Nicole is excited to be part of a team that offers the structure and support necessary to foster growth—both for employees and for clients.
Outside the office, Nicole enjoys spending time with her family, attending Astros games, and enjoying the outdoors.