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Credit Support Representative
Posted: 09/16/2026
Category: Accounting Clerk, Accounts Receivable Specialist, Debt Collector
Job Number: 41850
Approx. Rate per Hour (negotiable): 22.00
Branch: Odessa Office
Industry: Administrative
Job Description
Hire Up Staffing is seeking a detail-oriented and dependable Credit Support Representative II to join a growing credit and billing team. This is a great opportunity for someone with experience in credit, collections, billing, accounting, or customer service who is comfortable working with customers, maintaining records, and handling detailed financial information.
Pay Rate: $20+ DOE
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Dress Code: Business Casual
Job Type: Temp-to-Hire
Interview Required: Yes
What You'll Do
- Review new and cash customer applications for lines of credit.
- Access credit bureau information and contact references to evaluate potential customers.
- Notify customers by phone, email, or mail regarding application acceptance or rejection.
- Maintain accurate credit application and customer account records.
- Accept payments and make daily collection and follow-up calls.
- Provide customer credit information and ratings as requested.
- Create spreadsheets and reports to assist management and the collections team.
- Assist with the release of liens process, including preparing and mailing documentation.
- Monitor customer notes and ensure payments are made according to agreed terms.
- Assist with month-end reports for management and branch locations.
- Prepare and mail attorney demand letters as directed by the Credit Manager.
- Assist customers with completing credit applications.
- Help prepare documentation for branch and customer meetings involving delinquent accounts.
- Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and DocView.
- Enter and verify outstanding invoice information in customer portals.
- Cross-reference outstanding invoices with accounting software.
- Perform general office duties including filing, data entry, organization, and archiving.
Qualifications
- 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
- Previous experience in credit, collections, billing, accounting, or a related field preferred.
- Microsoft Office/Microsoft Suite experience required.
- Basic bookkeeping/accounting knowledge.
- Knowledge of credit and collection methods and procedures preferred.
- Ability to evaluate information, use sound judgment, and make decisions based on facts.
- Strong verbal and written communication skills.
- Excellent attention to detail and organizational skills.
- Comfortable working with customer accounts, invoices, payments, and financial information.
- Ability to work independently and as part of a team.
INDHP
Additional Information
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