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Credit Support Specialist
Job Description
Hire Up Staffing is seeking a detail-oriented Credit Support Specialist to join our client’s team in Salt Lake City, UT! This onsite opportunity is ideal for someone with strong administrative and customer service skills who has experience in construction support, credit, collections, or account management. The primary focus of this position will be supporting lien waivers and construction-related documentation while also assisting with customer accounts, credit, payments, and reporting.
Position Details
- Location: Salt Lake City, UT
- Schedule: Monday–Friday, 8:00 AM–5:00 PM
- Review, prepare, and process customer lien waivers according to established guidelines.
- Support compliance with applicable lien laws across Arizona, Colorado, Nevada, and Utah.
- Assist with pre-lien, bond claim, and other construction-related documentation.
- Work closely with customers and the Credit team to resolve lien waiver and documentation issues.
- Maintain accurate records and ensure documentation is completed in a timely manner.
Credit & Collections Support
- Assist with monitoring past-due accounts and collection activities.
- Process customer payments through credit card and ACH.
- Assist customers with online account access.
- Research and resolve payment discrepancies.
- Identify and appropriately escalate potential account risks.
Account Setup & Administrative Support
- Manage customer account setup and ongoing account maintenance.
- Review credit applications for completeness and obtain required documentation.
- Maintain accurate and compliant customer credit files.
- Support shared mailbox workflow while meeting established service-level expectations.
Reporting & Systems
- Assist with A/R reporting and aging reviews.
- Utilize systems such as Eclipse, BillTrust, GETPAID, and other credit-related platforms.
- Maintain accurate data and documentation across internal systems.
- High school diploma or GED required.
- Two years of advanced education or a degree in Accounting, Business, or a related field preferred.
- 2+ years of office or administrative experience.
- 1–5+ years of relevant experience in construction, credit, collections, accounting, or customer account support preferred.
- Experience with construction creation and lien waiver support is required.
- Working knowledge of lien waivers and construction documentation strongly preferred.
- Experience supporting customer accounts or credit operations is a plus.
- Notary Public certification preferred.
- Strong customer service, communication, organization, and problem-solving skills.
- Proficiency with Microsoft Office, including Outlook, Excel, Word, Teams, and Copilot.
- Must be authorized to work in the United States without current or future visa sponsorship.
Interested in this opportunity? Apply with Hire Up Staffing today!
INDHP
Additional Information
Career Expert
Kali Hanson
Regional Branch Manager
Kali is an experienced staffing professional with a career in recruitment and account management that began in 2017. Over the years, she has grown from a recruiter focused on helping individuals find their next career opportunity to an Account Manager who partners closely with companies to identify and secure the talent that best fits their team and organizational goals. Kali takes pride in bridging the gap between candidates and employers, ensuring that both sides achieve success and satisfaction.
Beyond her professional accomplishments, Kali is a devoted new mom who treasures every moment with her son. She enjoys spending time outdoors, particularly anything water-related, and embraces adventures big and small, from mini road trips to creating memorable everyday experiences with her family. Kali’s personal and professional lives share a common thread: a focus on meaningful connections, thoughtful planning, and making each experience count.
With a keen eye for talent, a deep understanding of organizational needs, and a love for building relationships, Kali brings enthusiasm, creativity, and a personal touch to everything she does whether it’s helping someone find their dream job, assisting a company in building the perfect team, or making lasting memories with her son.
