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Customer Care Representative - Lawrence, KS Field Office
1853 E. 1450 Rd. , #2000 Lawrence, KS 66044 US
Job Description
What You’ll Do:
- Be the first point of contact for customer calls and walk-ins, offering prompt and friendly assistance
- Provide solutions to customer inquiries, complaints, and concerns with professionalism
- Research and resolve customer issues quickly and effectively, aiming for first-call resolutions
- Collaborate with your supervisor to continuously improve performance and customer satisfaction
- Take responsibility for key office operations, including opening the office and managing front-office tasks
What We’re Looking For:
- High School diploma or GED required
- Proven communication and customer service skills with a professional attitude
- Strong problem-solving abilities and attention to detail
- Ability to stay organized and efficient, even in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Bilingual in English/Spanish is a plus but not required
- Experience with front-office or customer-facing roles is highly valued
Why You’ll Love This Opportunity:
- Make a real difference in customer satisfaction and be recognized for your efforts
- Grow with a company that supports your personal and professional development
- Join a tight-knit, supportive team where your contributions matter
- Take ownership of your role and be a key player in office operations
If you're ready for a rewarding opportunity with room for growth, we want to meet you! APPLY NOW at www.hireupss.com and take the next step in your career!
Job Requirements
Additional Information
Career Expert
Kristy Holman
Branch Manager
Meet Kristy, our Branch Manager on the North TX team! Kristy graduated from Texas A&M and has been working in staffing for over 11 years. Kristy worked as Regional Operations Manager and managed 7 branch offices at her previous place of employment. Prior to working in staffing, she worked in sales and marketing for various industries including print news, advertising, architecture, and engineering. One of Kristy’s goals at Hire Up is to grow and expand the market in the North TX area and eventually become a VP! Kristy’s greatest work accomplishments at her previous place of employment was winning Branch Manager of the Year and rebuilding an office and turning it into the top billing branch. Kristy loves working at Hire Up because she is ready for the opportunity to work towards her goal of transitioning into professional placements. When Kristy is not in the office you can find her traveling, relaxing, or spending time with her family.