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Customer Care Representatives
600 E Las Colinas Blvd. , STE. 2000 Irving, TX 75039 US
Job Description
Pay: $15.80/hr. depending on exp., location, and training
Schedule: Monday - Friday; standard operating hours (100% in office)Â
Summary: In this key role, you’ll manage inbound calls, handle administrative tasks, and provide exceptional customer service. Your focus will be on prompt, courteous support and efficient issue resolution.
Key Responsibilities:
- Answer and manage customer inquiries across multiple programs.
- Provide first-level support and resolve complaints effectively.
- Collaborate with internal teams for issue resolution.
- Track performance metrics and adhere to call center duties.
- Maintain high standards of accuracy and organization.
- High School diploma or GED.
- Minimum 2 years of customer service and administrative experience.
- Strong organizational skills and attention to detail.
- Proficiency in MS Office, Google Chrome, CRM, and Financial Systems.
- Excellent communication skills; Spanish proficiency is a plus.
- Ability to work remotely during severe weather conditions.
- Reliable transportation to and from work.
Join us to be a part of a dynamic team where your skills and contributions make a difference. Apply Now at www.hireupss.com
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Job Requirements
Additional Information
Career Expert
Kristy Holman
Branch Manager
Meet Kristy, our Branch Manager on the North TX team! Kristy graduated from Texas A&M and has been working in staffing for over 11 years. Kristy worked as Regional Operations Manager and managed 7 branch offices at her previous place of employment. Prior to working in staffing, she worked in sales and marketing for various industries including print news, advertising, architecture, and engineering. One of Kristy’s goals at Hire Up is to grow and expand the market in the North TX area and eventually become a VP! Kristy’s greatest work accomplishments at her previous place of employment was winning Branch Manager of the Year and rebuilding an office and turning it into the top billing branch. Kristy loves working at Hire Up because she is ready for the opportunity to work towards her goal of transitioning into professional placements. When Kristy is not in the office you can find her traveling, relaxing, or spending time with her family.