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Customer Service Representative – Insurance Agency
Location: Fresno, CA
Pay: Up to $22/hr or more depending on experience
Schedule: Monday–Friday, 9am–5pm (35-hour work week)
A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.
What You’ll Do:
• Provide timely and friendly support to policyholders
• Answer questions about coverage, billing, policy changes, eligibility, and payments
• Process updates, forms, endorsements, and client information
• Maintain accurate records through the agency management system
• Assist with outreach to current clients and prospects for appointments
• Help the team meet service and marketing goals
• Take on additional tasks as needed to support the office
Requirements:
• Active Property & Casualty License – required
• Strong communication skills (written and verbal)
• Ability to work independently and make sound decisions
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities
• Proven reliability and professionalism
Preferred Skills:
• Customer service experience
• Familiarity with personal lines insurance
• General computer proficiency
Training & Onboarding Includes:
• Office and system training
• Phone/service skills development
• Claims process overview
• Licensing study time (if needed)
• Background check
If you enjoy helping people and want to be part of a supportive, motivated team, we’d love to connect with you. Apply today!
Customer Service Representative (Insurance)
Posted: 12/10/2025
2025-12-10
2026-02-19
Category: Administrative Assistant
Job Number: 40967
Approx. Rate per Hour (negotiable): 22.00
Branch: Fresno Office
Industry: Insurance
Job Description
Customer Service Representative – Insurance Agency
Location: Fresno, CA
Pay: Up to $22/hr or more depending on experience
Schedule: Monday–Friday, 9am–5pm (35-hour work week)
A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.
What You’ll Do:
• Provide timely and friendly support to policyholders
• Answer questions about coverage, billing, policy changes, eligibility, and payments
• Process updates, forms, endorsements, and client information
• Maintain accurate records through the agency management system
• Assist with outreach to current clients and prospects for appointments
• Help the team meet service and marketing goals
• Take on additional tasks as needed to support the office
Requirements:
• Active Property & Casualty License – required
• Strong communication skills (written and verbal)
• Ability to work independently and make sound decisions
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities
• Proven reliability and professionalism
Preferred Skills:
• Customer service experience
• Familiarity with personal lines insurance
• General computer proficiency
Training & Onboarding Includes:
• Office and system training
• Phone/service skills development
• Claims process overview
• Licensing study time (if needed)
• Background check
If you enjoy helping people and want to be part of a supportive, motivated team, we’d love to connect with you. Apply today!
Job Requirements
P & C License
Additional Information
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About Fresno, CA
Ready to embark on an exciting career journey in Fresno, California? Explore our job opportunities in this vibrant city nestled in the heart of the fertile San Joaquin Valley. Fresno offers job seekers a rich tapestry of unique benefits and growth opportunities. Imagine starting your day with a stroll through the stunning Forestiere Underground Gardens, savoring the area's delicious blend of Central Valley cuisine, and catching a show at the iconic Tower Theatre. With its thriving arts scene, proximity to Yosemite National Park, and home to the Fresno State Bulldogs, there's something for everyone in this charming city. Start your career in Fresno today and discover why this region is a hidden gem for aspiring professionals.
