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Customer Service Representative - CSR
Posted: 05/28/2025
Category: Administrative Assistant, Customer Service Representative, Office Administrator, Sales Associate, Sales Manager
Job Number: 40357
Approx. Rate per Hour (negotiable): 18.00
Branch: Houston Office
Industry: Manufacturing - General
Job Description
Hire Up Staffing is seeking a dynamic and energetic Customer Care Rep in the North Conroe area for our manufacturing client!
Pay-$18/hr.
M-F 8a-5p
Skills:
- Positive attitude with a desire to succeed.
- Reliable and punctual.
- Ability to handle difficult situations with professionalism and a positive attitude.
- Good organizational skills and ability to manage time effectively.
- Open to feedback and willing to learn.
- Able to handle stress and maintain a high level of service.
- Strong computer and typing skills (50 WPM or higher).
- Respectful and professional in all interactions.
Job duties and requirements:
- Manage various communication channels including phone, email, and chat.
- Collaborate with team members and support sales as needed.
- Identify opportunities for process improvements to enhance customer experience.
- Assist customers by gathering information, answering inquiries, and addressing needs.
- Handle inbound customer calls promptly and professionally.
- Support customers with order placement, billing, and inquiries.
- Respond to emails promptly
- Resolve customer issues effectively and escalate when necessary.
- Promote products and services to meet customer needs.
Qualifications:
- Must be able to meet performance goals and expectations.
- Strong customer service skills with the ability to manage multiple tasks.
- Ability to work independently and as part of a team.
- Must be detail-oriented with strong problem-solving skills.
- Excellent communication skills (verbal and written).
- High school diploma or equivalent required.
- Call center experience is a plus.
If you are qualified and interested in this role, please apply today!
INDHP
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About WILLIS, TX
Looking to find your dream job around Willis, Texas? Explore the exciting job opportunities we have in store for you! Nestled in the heart of Montgomery County, Willis offers a charming blend of small-town charm and big city opportunities. With its proximity to Lake Conroe for water activities, the stunning Sam Houston National Forest for hiking, and the quaint Old Town Willis for shopping and dining, this area truly has something for everyone. Whether you're drawn to the art galleries in nearby Conroe, the live performances at the Crighton Theatre, or the outdoor adventures at W.G. Jones State Forest, Willis is the perfect place to grow your career while enjoying a high quality of life. Start your job search with us today and discover all that this vibrant region has to offer!
