Search Jobs
Customer Service Representative
1601 Valley View Ln. Dallas, TX 75234 US
Job Description
Schedule: Monday - Friday; 3 shifts
7:30 a.m. - 4:30 p.m.; 8 a.m. - 5 p.m., and 8:30 a.m. - 5:30 p.m.
Pay: $18/hr. -$25/hr. (DOE)
Responsibilities:
- Handle incoming customer calls and inquiries.
- Process orders via various channels and ensure accurate pricing.
- Check supplier details for price, availability, and ETA.
- Verify inventory and determine freight terms.
- Confirm customer credit status and process orders accordingly.
- Manage outbound and inbound stock orders.
- Assist walk-in customers and support sales representatives.
- Process credit card transactions and assist with inventory.
- Communicate effectively with warehouse and dispatch.
- Oversee house account responsibilities, stay updated on key information, and support special projects.
- Minimum 2 years of customer service experience and a plus if within a logistics/supplier environment.
- Computer savvy (MS Office, Outlook), quick learner of systems.
- Basic math skills.
- Excellent telephone etiquette and communication skills.
- Strong interpersonal skills, team player.
- Maintain a clean and organized work station.
- Proficient in using computer, telephone, fax machine, copy machine, and calculator.
- Bilingual in Spanish/English is a PLUS!
- Must be able to pass a background and drug screen.
#hireupss #customerservicejobs #DFWJobs
Job Requirements
Additional Information
Career Expert
Kristy Holman
Branch Manager
Meet Kristy, our Branch Manager on the North TX team! A proud Texas A&M graduate, Kristy brings over 12 years of staffing expertise to the table. Over the past year and a half, she’s excelled in professional account management and sales, focusing on Engineering, Oil & Gas, and Operations roles, ensuring top talent placements across multiple sectors. Previously a Regional Operations Manager, Kristy led seven branch offices, winning Branch Manager of the Year and transforming the DFW region into the top-billing region in 2021. She joined Hire Up to expand the North TX market, with goals of future growth. Outside the office, Kristy enjoys traveling, relaxing with some easy jazz and/or country music, and spending quality time with her family.
If you’re seeking exceptional talent to drive your organization forward in any business sector, please reach out—Kristy is here to help!