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Customer Service Representative
Job Description
Customer Service Representative
Hire Up Staffing Services
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Pay Rate: $19.50 – $20.50 per hour
Hire Up Staffing is seeking a professional and detail-oriented Customer Service Representative to join a growing team. This position will report directly to the Account Manager and is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and has strong organizational and communication skills.
Responsibilities:
- Provide exceptional customer service and maintain positive client relationships
- Assist customers with inquiries related to billing, invoicing, and account information
- Perform high-volume and accurate data entry tasks
- Answer and direct incoming phone calls with professionalism and excellent receptionist etiquette
- Perform general clerical duties including filing, scanning, billing, data entry, and document management
- Identify and resolve documentation discrepancies and errors
- Communicate effectively with customers, management, team members, and drivers
- Maintain confidentiality and professionalism in all interactions
- Prioritize tasks efficiently and manage multiple responsibilities in a fast-paced environment
- Learn and navigate company software and computerized systems quickly
- Support the Account Manager with daily operational and customer service tasks
- Strong data entry skills with a high level of accuracy and attention to detail
- Advanced proficiency in Microsoft Excel and other Microsoft Office programs including Word and Outlook
- Professional phone presence with excellent receptionist and customer service skills
- Strong clerical and administrative support experience
- Excellent written and verbal communication abilities
- Strong organizational and problem-solving skills
- Ability to multitask, prioritize, and work efficiently under pressure
- Ability to observe confidentiality protocols
- NavSoft experience is a plus, but not required; experience with similar software systems is highly preferred
- Accounts Receivable / Accounts Payable experience is a plus, but not required
- Positive attitude with a proactive approach to daily tasks
If you are dependable, organized, and looking for an opportunity to grow with a great company, we encourage you to apply today!
Additional Information
Career Expert
Yuliya Kulchitskiy
Account Manager
Yuliya is a Strategic Staffing Partner, Recruitment Account Manager, and Lead Recruiter known for building high-performing teams that support and strengthen the Central Valley’s economy. Rather than simply filling roles, she focuses on creating meaningful connections between top-tier talent and leading organizations, driving long-term impact for both clients and candidates.
Recognized as a 40 Under 40 honoree through the Business Journal’s Business Leading Women in San Diego, Yuliya brings an award-caliber approach to every staffing partnership. She is known for her strategic mindset, consistency, and ability to deliver results across a wide range of industries. Her experience spans Accounting, Finance, Healthcare, Industrial, and Manufacturing. This vast range of industries and types of positions give her a strong understanding of both executive-level needs and hands-on operational roles.
Whether managing high-volume requisitions or consulting on specialized searches, Yuliya remains focused on aligning the right people with the right opportunities to create lasting success.
