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Front Office Medical Assistant/ Receptionist
Job Description
Job Title: Front Office Medical Assistant/Receptionist
Location: Visalia, CA
Job Summary:
The Front Office Medical Assistant/Receptionist provides all aspects of patient scheduling, patient registration, insurance verification, discharge/check outs, and all other standard practices of a front office Receptionist / Medical Assistant. which includes assisting with patient admissions/discharges, vitals, patient procedures, care & maintenance of equipment & instrumentation, chart preparation, EMR, patient education, provider assistance, along with many other clinical and clerical duties as required.
Schedule:
- Monday - Friday
- 8:00am – 5:00pm. & Friday 7:30am – 4pm.
Pay:
- $21.00
Job Functions:
- Cross train in other areas of clinical and clerical operations, and fill in for various positions when staff are unavailable due to high work volume, time off, or sick leave
- Demonstrates competency and knowledge of medical records documentation and EMR
- Exercises knowledge of medical records (EMR) policies and procedures
- Maintains patient confidentiality (HIPAA) and protects the confidentiality of company information
- Heavy telephone communication skills as well as communication through the use of technology (i.e. email, fax, mail, messaging, etc.)
- Explain standard insurance, billing, and payment policies to the patient(s)
- Collects co-payments and balances on open accounts
- Manages payments (cash or credit) and prepares them daily for submission to the Supervisor or Manager.
- Identifies vital patient care needs and prioritizes appropriately
- Coordinates patient care with other team members and outside healthcare affiliates
- Maintains a clean and organized work area(s), that is properly stocked, free of clutter, contamination, and outdated supplies/materials.
- Employs proper documentation processes that reflect timeliness, detail, and accuracy
- Reports abnormal or unexpected outcomes or observations to the Supervisor, mid-level provider, or physician.
- Administers medication in a safe and timely manner according to policy and procedure and within the Medical Assistant’s Scope of Practice
- Actively practices excellent aseptic technique
- Assists the providers with procedures as directed
- Dresses appropriately at all times, while on duty per company policy
- Possesses knowledge and skill in the appropriate use of instrumentation and equipment
- Assists patients within the facility as needed
- Work with outside agencies (i.e. dialysis center, vendors, etc.) to facilitate the resolution of problems.
- May be required to travel and provide clerical or clinical support as requested to other SVV office locations as needed.
- Ensures that all quality and compliance standards are met and maintained.
- Provides excellent customer service.
- Promotes and supports the judicious use of all equipment, supplies, and human resources.
- Actively attends and participates in regular staff meetings
- Performs normal duties of a Medical Assistant and/or Clerical Staff Member
Requirements:
- 1-2 years of experience as a receptionist or Medical Assistant in a healthcare setting
- Possesses excellent communication and customer service skills. Interacts in a positive manner with employees, patients, their family, and other internal/external customer as well as those from diverse backgrounds.
- High School Diploma or higher
- Microsoft Office, including Excel
- Experience with E-Clinical Works EMR - Preferred
- Paylocity or other payroll software experience
- Digital phone system experience
- Bilingual (English/Spanish)
If you are interested in this opportunity, please apply ASAP. You can also send resume to Renata at rsoto@hireuphealthcare.com or call at 559-931-9011 to connect with a recruiter today!
Additional Information
Career Expert
Renata Soto
Healthcare Account Manager
Meet Renata, our dedicated Healthcare Account Manager on the Central California team! Renata brings a unique blend of experience and enthusiasm to her role, having previously worked as a Recruiter for two years and in the school system where she gained valuable expertise in HR, Recruiting, and Payroll. Her diverse background has equipped her with a strong understanding of both the administrative and human sides of staffing, making her a well-rounded and effective team member.
One of Renata’s proudest professional accomplishments was streamlining her previous employer’s system—transforming it into a more efficient and effective operation. Her ability to identify areas for improvement and implement meaningful changes speaks to her proactive mindset and commitment to excellence.
At Hire Up, Renata has quickly become a valued part of our team. She thrives in our collaborative environment and appreciates the way everyone works together to achieve shared goals. Her drive to grow professionally is evident in her ambition to take on more responsibilities and eventually step into a leadership role.
Renata’s positive energy, attention to detail, and passion for helping others make her an incredible asset to our Central California team. We’re lucky to have her on board and excited to see all she’ll accomplish in the future!
