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Manufacturing Customer Service Representative
Posted: 08/25/2026
Category: Customer Service Representative
Job Number: 41764
Approx. Rate per Hour (negotiable): 24.00
Branch: Fresno Office
Industry: Food Processing/Manufacturing
Job Description
Manufacturing Customer Service Representative – Madera, CA
Pay: $20–$24/hour, DOE
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: Madera, CA | On-site
A well-established manufacturing company in Madera is seeking an experienced Manufacturing Customer Service Representative (CSR) to join its team.
We are specifically looking for candidates who have worked in customer service, order entry, or order coordination within a manufacturing, food processing, agricultural, distribution, or similar production-based environment. This is not a traditional call-center or retail customer service position.
The ideal candidate understands how customer orders move through a manufacturing operation—from quoting and order entry through production, inventory, shipping, and final delivery.
Key Responsibilities
Qualified candidates will complete a resume review, phone interview, and in-person interview with the company.
If you have been a CSR or Customer Coordinator within a manufacturing or production-based company and enjoy managing customer relationships while keeping orders moving behind the scenes, we want to hear from you. Apply today!
INDHP
Pay: $20–$24/hour, DOE
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: Madera, CA | On-site
A well-established manufacturing company in Madera is seeking an experienced Manufacturing Customer Service Representative (CSR) to join its team.
We are specifically looking for candidates who have worked in customer service, order entry, or order coordination within a manufacturing, food processing, agricultural, distribution, or similar production-based environment. This is not a traditional call-center or retail customer service position.
The ideal candidate understands how customer orders move through a manufacturing operation—from quoting and order entry through production, inventory, shipping, and final delivery.
Key Responsibilities
-
Build and maintain strong relationships with customers and serve as a primary point of contact
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Manage customer orders from start to finish, including quoting, order entry, processing, updates, and fulfillment
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Coordinate closely with production, warehouse, shipping, and office teams to ensure orders are accurate and completed on time
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Communicate order status, product availability, lead times, and delivery information to customers
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Assist with inventory management, purchasing, and demand forecasting
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Resolve order discrepancies and customer concerns quickly and professionally
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Maintain accurate customer, order, pricing, and product information
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Support customer accounts with a focus on retention, service, and continued growth
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Provide additional administrative and operational support as needed
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3+ years of customer service, order entry, or order coordination experience in a manufacturing or production environment
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Experience within manufacturing, food processing, agriculture, farming, packaging, distribution, or a similar industry strongly preferred
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Experience coordinating customer orders with production, inventory, warehouse, and/or shipping teams
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Strong understanding of the end-to-end order fulfillment process
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Excellent communication, organization, and follow-through
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Ability to manage multiple customer orders and priorities in a fast-paced environment
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Strong attention to detail and accuracy
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Stable work history
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QuickBooks Desktop experience is a plus
Qualified candidates will complete a resume review, phone interview, and in-person interview with the company.
If you have been a CSR or Customer Coordinator within a manufacturing or production-based company and enjoy managing customer relationships while keeping orders moving behind the scenes, we want to hear from you. Apply today!
INDHP
Additional Information
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Career Expert
Rebecca Kirkman
President
Rebecca Kirkman is the President and founder of Hire Up Staffing and Hire Up Healthcare. She works hard daily to support our teams with the necessary training and vision in order to elevate our company to being an industry leader for staffing. What people don't know is she started the company when she was 28 years old, with already 5 years of successful staffing experience with a major name in the industry. She has helped countless people and has a true knack for intuitively being able to match people with their best path, whether it be a new job or considering to add to your team. She teaches the team those strategies and pushes everyone to get out of their comfort zone and elevate the way that they think so that they too can reach higher boundaries, then push past those as well!
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About Madera, CA
Calling all job seekers in Madera, California and surrounding areas! Explore exciting job opportunities in this vibrant region that offers a perfect blend of rural charm and urban amenities. Located in the heart of California's Central Valley, Madera boasts stunning landscapes, including the nearby Yosemite National Park and Sierra National Forest, making it an ideal location for outdoor enthusiasts. Indulge in its rich cultural scene by visiting the Madera County Arts Council Gallery or catching a show at the historic Players Theatre. With its proximity to famous vineyards like Ficklin Vineyards and Quady Winery, as well as delicious local cuisine featuring authentic dishes like artisanal goat cheese and farm-fresh produce, Madera is a haven for food and wine connoisseurs. Don't miss out on the opportunity to start or advance your career in this dynamic and picturesque region full of growth potential and unique experiences. Browse our job listings now and begin your professional journey in Madera, California!
