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Medical Office Lead
Job Description
Medical Office Lead
Location: Clovis, CA
Employer: Hire Up Staffing (on behalf of a well-established medical office)
Position Summary
Hire Up Staffing is seeking a skilled and experienced Medical Office Lead to join a busy and reputable medical office located in Clovis, CA. This position is ideal for a Certified Medical Assistant who has demonstrated strong leadership in both front and back office settings, and who thrives in a fast-paced, team-oriented clinical environment.
The Department Lead will supervise a team of clinical and administrative staff, as well as primary care providers, to ensure efficient workflows, quality patient care, and high-level customer service. This individual must possess strong organizational and communication skills and be capable of stepping into any role within the department when needed.
Pay Range: $24.00 - $28.00per hour, based on experience
Schedule: M-F 8AM-5PM
Essential Duties and Responsibilities
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Oversee daily operations of the medical department, ensuring smooth workflows and timely patient care.
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Serve as the primary point of contact between staff, providers, patients, and administration.
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Manage and coordinate staff schedules, PTO requests, and provider time off to ensure proper coverage at all times.
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Monitor and submit daily timesheets, reviewing for missed punches, breaks, or lunches.
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Order and manage inventory of medical supplies, vaccines, and medications.
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Oversee onboarding, scheduling, and training of new employees; verify completion of MA skill checklists.
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Participate in physician incentive programs and track department-specific goals.
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Conduct monthly staff meetings and annual performance evaluations.
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Address and resolve patient complaints professionally and efficiently.
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Maintain compliance with all health and safety protocols, including autoclave testing, temperature logs, and eye wash stations.
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Participate in hiring interviews and candidate evaluations.
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Demonstrate a strong working knowledge of all department roles, including front desk, referrals, phones, and MA duties.
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Track and report departmental metrics, trends, and employee absences to administration.
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Adhere to the company policies outlined in the Employee Handbook and enforce standards consistently.
Required Qualifications
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Certified Medical Assistant (CMA) – Required
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BLS Certification – Required
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High school diploma or equivalent – Required
Experience and Skills Required
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5+ years of experience as a Medical Assistant, with proven proficiency in both front and back office duties.
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2+ years of experience in a supervisory role, managing a team of at least 7 or more staff.
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Epic and NextGen EMR experience is a MUST – candidates without this experience will not be considered.
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Strong organizational skills with a high level of attention to detail.
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Proven team-building and leadership abilities.
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Excellent verbal and written communication skills.
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Calm, solution-oriented approach to conflict resolution and problem-solving.
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Ability to react calmly and efficiently in emergency situations.
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Competent in Microsoft Office, Outlook, and general administrative software.
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Bilingual (English/Spanish) is a plus, but not required if all other qualifications are met.
About the Opportunity
This is a full-time, on-site leadership opportunity in Clovis, CA, offering competitive pay and a chance to grow with one of the area’s most respected medical offices. The ideal candidate is a reliable, hands-on leader who can effectively guide a team while also jumping in where needed to support both staff and patients.
Apply Today!
Qualified candidates should submit their resume through Hire Up Staffing to be considered for this excellent opportunity in the Central Valley’s healthcare community.
# INDHP HUH
Additional Information
Career Expert
Renata Soto
Healthcare Account Manager
Meet Renata, our dedicated Healthcare Account Manager on the Central California team! Renata brings a unique blend of experience and enthusiasm to her role, having previously worked as a Recruiter for two years and in the school system where she gained valuable expertise in HR, Recruiting, and Payroll. Her diverse background has equipped her with a strong understanding of both the administrative and human sides of staffing, making her a well-rounded and effective team member.
One of Renata’s proudest professional accomplishments was streamlining her previous employer’s system—transforming it into a more efficient and effective operation. Her ability to identify areas for improvement and implement meaningful changes speaks to her proactive mindset and commitment to excellence.
At Hire Up, Renata has quickly become a valued part of our team. She thrives in our collaborative environment and appreciates the way everyone works together to achieve shared goals. Her drive to grow professionally is evident in her ambition to take on more responsibilities and eventually step into a leadership role.
Renata’s positive energy, attention to detail, and passion for helping others make her an incredible asset to our Central California team. We’re lucky to have her on board and excited to see all she’ll accomplish in the future!
