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Medical Phone Operator
7130 N. Sharon, Suite 100 Fresno, CA 93720 US
Job Description
Location: Fresno, CA
Pay: $19-$20/hr
Schedule: Full-time, Temp-to-Hire
A large and well-established medical practice in Fresno is seeking a bilingual (Spanish-speaking) Medical Front Office Phone Operator to join the team. This person will need to thrive in a setting that is with heavy call volume. This role is an excellent opportunity to gain valuable experience in a fast-paced medical setting, with strong potential for long-term growth.
Responsibilities:
- Answer and route back to back phone calls in a professional manner
- Greet and check in patients, verify insurance, and collect co-pays
- Schedule appointments and assist patients with inquiries
- Maintain accurate patient records and ensure confidentiality
- Support front office operations to ensure a smooth workflow
- Bilingual in Spanish and English – required
- Minimum of 2 years of experience in a medical front office/check-in role
- Experience with Epic, Intergy, and Access required (willing to train on Greenway)
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a busy medical office
Interviewing next week – reviewing resumes this week. Apply now to be considered.
Additional Information
Career Expert
Rebecca Kirkman
President
Rebecca Kirkman is the President and founder of Hire Up Staffing and Hire Up Healthcare. She works hard daily to support our teams with the necessary training and vision in order to elevate our company to being an industry leader for staffing. What people don't know is she started the company when she was 28 years old, with already 5 years of successful staffing experience with a major name in the industry. She has helped countless people and has a true knack for intuitively being able to match people with their best path, whether it be a new job or considering to add to your team. She teaches the team those strategies and pushes everyone to get out of their comfort zone and elevate the way that they think so that they too can reach higher boundaries, then push past those as well!