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Medical Records Receptionist
7152 N. Sharon Ave. #102 Fresno, CA 93720 US
Job Description
Schedule: Monday-Friday 8:00am – 5:00pm
Pay: 18.00 – 21.50 per hour depending on experience
Duties
- Maintain incoming and outgoing requests for medical records.
- Maintain patient records and update medical information as needed
- Return medical records to Iron Mountain.
- Medical authorizations.
- Handle patient inquiries with compassion and professionalism and provide excellent customer service.
- Assist with patient check-out as needed and requested.
Requirements
- Previous experience in a medical office setting preferred.
- Previous experience fulfilling medical record requests
- Bi-lingual Spanish/English with the ability to read, write and translate Spanish to English
- Knowledge of proper procedures for filing medical records.
- Ability to explain and fill out medical record request forms in both Spanish and English.
- Knowledge of proper procedure while making medical record requests from Iron Mountain.
- Knowledge of medical terminology and procedures
- 3 years in an administrative setting.
- Proficient in using phone systems and office equipment.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to maintain patient confidentiality and privacy.
- Detail-oriented with a high level of accuracy.
- Ability to adapt and take on additional duties as assigned.
Additional Information
Career Expert
Erin Torkelson
Recruiting Manager
Meet Erin, our Recruiting Manager on the Central CA team! Erin is a State Center Community College Training Institute graduate! Prior to working here at Hire Up, Erin worked various jobs in various industries such as a Staffing and Operations Supervisor for a retail store, she was also a Field Representative, and she was a phlebotomist! One of Erin’s greatest accomplishments was being a top performer at one of her previous places of employment. Erin loves working for Hire Up because she gets to work for a growing company that is providing opportunities not only to the internal team but also to clients, job seekers, and the community at large. When Erin is not in the office you can find her hiking, reading a book at her local book club, or watching some of her favorite classic films!