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Patient Access Specialist
Job Description
Job Title: Patient Access Representative
Location: Templeton, CA
Job Summary:
The Patient Access Representative serves as the first point of contact for patients, ensuring a positive experience while accurately collecting and managing patient information. This role supports efficient patient flow, verifies insurance coverage, and ensures compliance with healthcare regulations and organizational policies.
Schedule:
- Monday - Friday
- 8:30am – 5pm.
- 13 – Week Assignment
Pay:
- $20.00 - $22.00 DOE
Essential Job Functions:
- Greeting patients in person and over the phone in a professional and courteous manner
- Register patients by collecting and verifying demographic, insurance, and financial information
- Verify insurance eligibility, benefits, authorizations, and referrals prior to services
- Explain registration forms, consent documents, and financial responsibility to patients
- Schedule appointments and coordinate patient check-in and check-out processes
- Collect co-payments, deductibles, and outstanding balances when applicable
- Maintain accurate patient records in electronic health record (EHR) systems
- Ensure compliance with HIPAA and patient confidentiality standards
- Communicate effectively with clinical staff, billing departments, and insurance providers
- Resolve registration, billing, and insurance discrepancies as needed
Requirements:
- High school diploma or equivalent
- Cerner Experience is a plus
- Previous experience in healthcare registration, front desk, or customer service preferred
- Knowledge of medical terminology, insurance plans, and billing processes a plus
- Strong attention to detail and data entry accuracy
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced healthcare environment
If you are interested in this opportunity, please apply ASAP. You can also send resume to Renata at rsoto@hireuphealthcare.com or call at 559-931-9011 to connect with a recruiter today!
Additional Information
Career Expert
Renata Soto
Healthcare Account Manager
Meet Renata, our dedicated Healthcare Account Manager on the Central California team! Renata brings a unique blend of experience and enthusiasm to her role, having previously worked as a Recruiter for two years and in the school system where she gained valuable expertise in HR, Recruiting, and Payroll. Her diverse background has equipped her with a strong understanding of both the administrative and human sides of staffing, making her a well-rounded and effective team member.
One of Renata’s proudest professional accomplishments was streamlining her previous employer’s system—transforming it into a more efficient and effective operation. Her ability to identify areas for improvement and implement meaningful changes speaks to her proactive mindset and commitment to excellence.
At Hire Up, Renata has quickly become a valued part of our team. She thrives in our collaborative environment and appreciates the way everyone works together to achieve shared goals. Her drive to grow professionally is evident in her ambition to take on more responsibilities and eventually step into a leadership role.
Renata’s positive energy, attention to detail, and passion for helping others make her an incredible asset to our Central California team. We’re lucky to have her on board and excited to see all she’ll accomplish in the future!
