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Patient Financial Coordinator
1903 E. Fir Avenue , Suite 101 Fresno, CA 93720 US
Job Description
Job Summary:
Hire Up Staffing is currently seeking a Patient Financial Coordinator for our client located in Fresno, CA. The Patient Financial Coordinator is responsible for providing financial information to patients regarding their treatment plans, assisting with scheduling, and managing billing activities within a multi-doctor, specialty dental practice.
Summary of Essential Job Functions:
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Prepare and present treatment plans to patients, conduct financial consultations, and assist patients and families with scheduling treatments according to the doctors' instructions.
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Educate patients on their benefits, understanding the practice's contracts with dental/medical benefit plans.
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Assist in developing and enforcing financial policies for the office, ensuring all agreements and transactions align with these policies.
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Verify that treatment plans align with completed treatments before insurance processing.
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Ensure appointments follow office policies and protocols, and that all documentation and prior authorizations are completed accurately.
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Maintain accurate and up-to-date information on patient treatment at all times.
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Collect payments from patients at the time of treatment and assist with billing procedures.
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Ensure patients complete and update necessary paperwork prior to treatment.
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Maintain accurate patient records and uphold confidentiality standards.
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Address patient financial concerns, including unpaid balances, and ensure efficient payment arrangements.
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Create and submit patient care letters to doctors.
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Provide exceptional interpersonal and technical support to patients in all interactions.
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Promote a success-oriented environment that reflects the practice's values.
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Assist the front office team with other tasks as needed.
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Perform general office duties and additional responsibilities as required.
Minimum Requirements:
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At least one (1) year of experience in a front office role within a dental office.
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Strong attention to detail with the ability to manage multiple tasks effectively.
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Comfortable working in a fast-paced and dynamic environment.
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Excellent customer and patient service skills.
Preferred Requirements:
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One (1) year of prior experience as a treatment coordinator or scheduling coordinator in a dental office.
Compensation:
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Pay range: $18.00 - $22.00 per hour
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Schedule: Monday - Thursday, 8:00 AM - 5:00 PM; Friday, 6:45 AM - 3:45 PM
If you are a detail-oriented professional with a passion for providing exceptional patient care, apply today to join our client's growing dental practice!
#INDHP
Additional Information
Career Expert
Monica Prudhume
Staffing Account Manager
Meet Monica, our Staffing Account Manager on the Central CA team! With a background in the dental field spanning over 16 years, she transitioned into the field of recruitment around 2 years ago. Her extensive experience in the dental field has equipped her with a deep understanding of people's needs and a passion for helping others. Monica's goal here at Hire Up Staffing is to excel in her profession and make a positive impact on the lives of job seekers and employers alike. Known for her exceptional customer service skills, she consistently goes above and beyond to ensure that every individual she interacts with receives the utmost care and attention. Monica loves being a part of the Hire Up team, as the company's culture aligns perfectly with her values and aspirations. She is eager to expand her knowledge base and leverage her skill sets in a supportive environment that fosters growth and development. When Monica is not busy pursuing her professional goals, she enjoys spending quality time with her family. Monica's commitment to both her personal and professional life reflects her dedication, adaptability, and strong work ethic.