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Patient Intake Coordinator

Fresno, CA 93720

Posted: 03/28/2025 Category: Administrative Assistant Job Number: 40204 Approx. Rate per Hour (negotiable): 22.00 Branch: Fresno Office Industry: Dental

Job Description


Job Summary:
Hire Up Staffing is currently hiring for our established dental practice located in Fresno, CA. We are looking for a detail-oriented and organized Patient Intake Coordinator to join our team. This role involves managing incoming calls, handling administrative tasks, and scheduling patient treatment for a multi-clinician, multi-location dental practice. The ideal candidate will play a key role in providing excellent customer service and ensuring a smooth intake process for patients.

Schedule:

  • Monday to Thursday: 8:00 AM - 5:00 PM

  • Friday: 6:45 AM - 3:45 PM

Pay Rate:
$19.00 - $23.00 per hour, depending on experience (DOE)

Summary of Essential Job Functions:

  • Manage Incoming Phone Calls: Handle all incoming calls, gathering necessary information to address the caller’s needs and directing them to the appropriate department.

  • Oversee Referrals and Updates: Manage incoming and outgoing patient referrals, ensuring all information is accurate and complete.

  • Schedule Patient Treatment: Schedule appointments and treatments in accordance with doctors’ orders, office policies, and scheduling protocols.

  • Communicate Provider Information: Provide information regarding provider schedules, on-call rotations, and availability to both patients and staff.

  • General Office Duties: Perform various office duties such as filing, data entry, and other administrative tasks to support the practice's operations.

Requirements:

  • Experience: Prior experience working in a call center or patient intake role is preferred.

  • Attention to Detail: Strong ability to manage multiple tasks simultaneously with excellent attention to detail.

  • Adaptability: Comfortable in a fast-paced environment that is constantly growing and changing.

  • Customer Service: Excellent customer service skills with a focus on patient satisfaction.

  • Communication Skills: Strong verbal and written communication skills, with the ability to adjust communication style based on the audience.

Qualifications:

  • High school diploma or equivalent (required).

  • Previous experience in a dental or healthcare setting is a plus.

  • Proficiency in Microsoft Office and other basic office equipment.

  • Strong organizational and multitasking skills.

How to Apply:
Interested candidates should submit a resume and cover letter to Hire Up Staffing. We are excited to connect with qualified individuals for this great opportunity!

#INDHP

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About Fresno, CA

Ready to embark on an exciting career journey in Fresno, California? Explore our job opportunities in this vibrant city nestled in the heart of the fertile San Joaquin Valley. Fresno offers job seekers a rich tapestry of unique benefits and growth opportunities. Imagine starting your day with a stroll through the stunning Forestiere Underground Gardens, savoring the area's delicious blend of Central Valley cuisine, and catching a show at the iconic Tower Theatre. With its thriving arts scene, proximity to Yosemite National Park, and home to the Fresno State Bulldogs, there's something for everyone in this charming city. Start your career in Fresno today and discover why this region is a hidden gem for aspiring professionals.

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