Patient Service Representative
2450 Holcombe Blvd, , Innovation Suite X , Suite 300 Houston, TX 77021 US
The Patient Service Representative is responsible for responding to telephone, e-mail, and HUB inquiries from callers regarding services provided by the organization. In addition, they are responsible for documenting all customer service interactions in the appropriate systems.
The PSRs are responsible for solving problems, educating callers about the product, answering questions, handling requests for product exchanges, and other patient-related services.
*** Healthcare and call center experience is strongly preferred!
If you are interested in the PSR position, please go online to hireupss.com to submit your resume immediately!
Assistant Territory Director
Meet Nicole, your Assistant Territory Director in the Houston branch! Nicole has previously worked in various fields, from a Fish Grader and Forklift Operator at a Fish Cannery in Alaska to Medical Billing and Account Management for Anesthesiologists and Pain Management Clinics. She found staffing was her passion when she started credentialing and worked her way up to a Recruiting Manager. A work-related accomplishment she is proud of is being able to grow into roles of responsibility. Starting from an entry level and learning the ropes of everyone's job helped her become successful in management roles at almost every company she has worked at. One goal that Nicole has now is growth! She doesn't want to be in a position because it is comfortable. She wants to be challenged to succeed and be able to help and grow others. Nicole is excited to work at Hire Up Staffing because she is part of a team with the structure and support necessary to grow all employees, both internally and externally. When she is outside the office, you can find Nicole spending time with her kids, camping, fishing, concerts, and being outdoors.