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Patient Service Representative

Houston, TX 77021

Posted: 03/14/2023 Category: Customer Service Representative Job Number: 31622 Approx. Rate per Hour (negotiable): 33,280 Branch: Houston Office : Medical

Job Description

Hire Up Healthcare has partnered with a growing healthcare innovation company to identify a Patient Services Representative to start immediately.

The Patient Service Representative is responsible for responding to telephone, e-mail, and HUB inquiries from callers regarding services provided by the organization. In addition, they are responsible for documenting all customer service interactions in the appropriate systems. 

The PSRs are responsible for solving problems, educating callers about the product, answering questions, handling requests for product exchanges, and other patient-related services.

*** Healthcare and call center experience is strongly preferred!

If you are interested in the PSR position, please go online to to submit your resume immediately! 


Job Requirements

Call Center

Additional Information

Partnering with a professional recruiter increases your chances at being exposed to the most competitive positions out there today and helps build your career in the right direction. The recruiters can give you advice on your interviewing, resume tips and help provide feedback on companies that you're applying to on your own. And there's no cost to you!

We look forward to helping you!

Career Expert

Nicole DeShong
Assistant Territory Director

Meet Nicole, your Assistant Territory Director in the Houston branch! Nicole has previously worked in various fields, from a Fish Grader and Forklift Operator at a Fish Cannery in Alaska to Medical Billing and Account Management for Anesthesiologists and Pain Management Clinics. She found staffing was her passion when she started credentialing and worked her way up to a Recruiting Manager. A work-related accomplishment she is proud of is being able to grow into roles of responsibility. Starting from an entry level and learning the ropes of everyone's job helped her become successful in management roles at almost every company she has worked at. One goal that Nicole has now is growth! She doesn't want to be in a position because it is comfortable. She wants to be challenged to succeed and be able to help and grow others. Nicole is excited to work at Hire Up Staffing because she is part of a team with the structure and support necessary to grow all employees, both internally and externally. When she is outside the office, you can find Nicole spending time with her kids, camping, fishing, concerts, and being outdoors.

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