Search Jobs
Referral Coordinator
275 W. Herndon Avenue Clovis, CA 93612 US
Job Description
Hire Up Staffing is seeking a detail-oriented and organized Referral Coordinator to join a medical office team. This crucial role involves managing and facilitating patient referrals to specialists, ensuring smooth communication between patients, healthcare providers, and insurance companies. The ideal candidate will possess strong communication skills, an understanding of medical terminology, and a customer-focused attitude. The Referral Coordinator will be responsible for handling referral requests, processing necessary documentation, and ensuring that patients receive appropriate care in a timely and efficient manner.
Schedule: Part time 20 hours per week with possibility of assisting in Medical Scanning, Front Reception and Answering phones can increase hours to 32-36 hours per week.
Pay: $21.00+ DOE
Key Responsibilities:
- Manage and process patient referral requests from physicians, patients, and specialists.
- Ensure all referral documentation is complete, accurate, and compliant with medical standards.
- Schedule appointments with specialists and coordinate follow-up care as needed. Also assist with Front desk and phones
- Track and monitor pending referrals, ensuring timely processing and resolution.
- Communicate with patients to confirm referral details and appointment scheduling.
- Liaise with specialists, healthcare providers, and insurance companies to ensure seamless care and proper authorization.
- Obtain insurance authorization for specialist visits, ensuring compliance with insurance requirements.
- Maintain accurate and up-to-date referral records in the electronic health record (EHR) system.
- Assist with Medical Scanning as needed
- Provide excellent customer service by addressing patient inquiries and resolving referral-related issues.
- Assist in maintaining a smooth office workflow by organizing and documenting all referral-related tasks.
Qualifications:
- High school diploma required; Associate's or Bachelor's degree in healthcare preferred.
- Minimum of 2 years' experience in a medical office or healthcare setting.
- Knowledge of medical terminology, insurance verification, and referral processes.
- Familiarity with EHR systems and Microsoft Office Suite, Epic & NexGen.
- Strong communication, organizational, and problem-solving skills.
Additional Information
Career Expert
Monica Prudhume
Staffing Account Manager
Meet Monica, our Staffing Account Manager on the Central CA team! With a background in the dental field spanning over 16 years, she transitioned into the field of recruitment around 2 years ago. Her extensive experience in the dental field has equipped her with a deep understanding of people's needs and a passion for helping others. Monica's goal here at Hire Up Staffing is to excel in her profession and make a positive impact on the lives of job seekers and employers alike. Known for her exceptional customer service skills, she consistently goes above and beyond to ensure that every individual she interacts with receives the utmost care and attention. Monica loves being a part of the Hire Up team, as the company's culture aligns perfectly with her values and aspirations. She is eager to expand her knowledge base and leverage her skill sets in a supportive environment that fosters growth and development. When Monica is not busy pursuing her professional goals, she enjoys spending quality time with her family. Monica's commitment to both her personal and professional life reflects her dedication, adaptability, and strong work ethic.