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Sales Support Specialist

Fresno, CA 93725

Posted: 09/11/2025 Category: Customer Service Representative Job Number: 40692 Approx. Rate per Hour (negotiable): 21.50 Branch: Fresno Office Industry: Manufacturing - General

Job Description


Job Title: Sales Support Specialist
Location: Fresno, CA
Pay: $21.50/hour DOE
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Status: Full-Time, Non-Exempt
Reports To: Sales Support Manager

Hire Up Staffing is currently seeking a Sales Support Specialist for one of our respected clients located in Fresno, CA. This position plays a key role in supporting sales operations, ensuring smooth order processing, and acting as a liaison between customers and internal departments.
Key Responsibilities:

  • Acts as the primary point of contact for customers regarding label order and contract administration.

  • Processes customer orders from start to finish, ensuring accuracy and timely communication throughout the process.

  • Coordinates label design needs between customers and graphic artists.

  • Supports the Sales Team by handling follow-ups, fielding customer inquiries, and helping drive KPIs.

  • Collaborates across departments (Production, Finance, Marketing) to ensure customer satisfaction and operational efficiency.

  • Manages customer complaints, warranty claims, and credit notes as needed.

  • Enters and maintains contract-related data for accurate order and contract setup.

  • May participate in occasional travel for training or development purposes.

  • Additional duties and special projects as assigned.
Ideal Candidate Will Have:

  • Strong organizational and communication skills.

  • Experience in customer service or sales support roles, 1-3 years experience.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficiency in Microsoft Office Suite and ERP/CRM systems preferred.
Work Environment & Physical Demands:

  • Regularly required to sit, stand, walk, and use hands for tasks.

  • Must be able to lift up to 25 lbs regularly, and occasionally up to 50 lbs.

  • Moderate noise level; exposure to mechanical parts is typical in the environment.

This is an excellent opportunity for someone looking to grow in a dynamic and customer-focused role with a reputable company. If you’re detail-oriented, communicative, and passionate about supporting sales operations, we encourage you to apply!

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About Fresno, CA

Ready to embark on an exciting career journey in Fresno, California? Explore our job opportunities in this vibrant city nestled in the heart of the fertile San Joaquin Valley. Fresno offers job seekers a rich tapestry of unique benefits and growth opportunities. Imagine starting your day with a stroll through the stunning Forestiere Underground Gardens, savoring the area's delicious blend of Central Valley cuisine, and catching a show at the iconic Tower Theatre. With its thriving arts scene, proximity to Yosemite National Park, and home to the Fresno State Bulldogs, there's something for everyone in this charming city. Start your career in Fresno today and discover why this region is a hidden gem for aspiring professionals.

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