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Senior Human Resources Specialist

Houston, TX 77030

Posted: 07/04/2024 Category: Customer Service Representative Job Number: 39317 Approx. Rate per Hour (negotiable): 20.00 Branch: Houston Office Industry: Medical

Job Description

Hire Up Staffing and Healthcare has partnered with a medical giant to identify an experienced Senior Human Resources Specialist with call center or clerical experience, preferably in a healthcare setting, in the Houston area.

Pay: $19/hr. - $20/hr.

Schedule: Mon-Fri, 8am-5pm

Job Responsibilities
Call Center Functions:
  • Manage and resolve inquiries from employees and retirees.
  • Maintain detailed records of all interactions.
  • Respond to myHR email queries promptly.
  • Demonstrate strong oral and written communication skills.
  • Complete assigned projects within specified deadlines.
  • Assist employees with HR-related questions and processes.
  • Coordinate training course registrations and inquiries.
  • Support Employee Service Awards and Performance Reward Cards.
  • Handle basic HR Generalist inquiries.
Front Reception Desk:
  • Greet and assist visitors to HR.
  • Answer HR phones and direct calls accordingly.
  • Validate parking for onboarding candidates and other guests.
  • Conduct contingent worker vetting.
Badge Room Operations:
  • Create ID badges for employees and contingent workers.
  • Manage badge requests through PeopleSoft and Outlook.
Additional Requirements:
  • Perform duties primarily seated at a desk using office equipment.
  • Occasionally lift or move items under 20 pounds.
  • Interact professionally with management, employees, and the public.
  • Maintain a business professional appearance and wear identification.
  • High school diploma or equivalent.
  • Preferred: Bachelor’s degree in Human Resources or Business, or relevant certification.
  • Required: 4 years of call center or administrative experience; college may substitute for experience.
  • Preferred: 2 years of HR or call center experience.
  • Familiarity with customer service principles and call center operations is advantageous.
  • Bilingual proficiency is a plus.

If you are interested in the Senior Human Resources Specialist position, please submit your resume online at and reach out to one of our Recruiting Managers at 281-800-9124 asap!


Job Requirements

Call Center or Administrative Clerk

Additional Information

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Career Expert

Ashley Lafleur
Account Manager

Ashley LaFleur is a dedicated Account Manager at Hire Up's Houston branch. She brings a wealth of experience in human resources, recruiting, management, and business development, with over a decade in staffing and recruitment across various sectors including healthcare, engineering, and executive placements. A proud alumna of LSU, Ashley is passionate about substantially growing the regional healthcare division and contributing to the growth of other divisions. Ashley is excited to be at Hire Up, valuing the company's incredible team and vibrant, engaging culture. Outside of work, Ashley enjoys building and conserving puzzles and fishing with her boys. She is thrilled to be back at Hire Up and looks forward to making big things happen with and for the team.

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